Wildz cashback can look simple until you separate weekly Loyalty+ cashback from ordinary Cashback Chips. The key issue is timing: rewards are calculated over a fixed week, have a minimum credit, and are not the same as cash returned to your balance. This guide explains what carries over, what resets, how losses are measured, and what to check before contacting https://tattoomachine.co.nz/ mid-session.
How Wildz cashback is calculated
Wildz Loyalty+ cashback is based on net losses rather than deposits alone. The published calculation includes real and bonus bets, real and bonus wins, bonuses granted, jackpot contributions and forfeited or expired bonuses. That means a deposit of NZ$500 does not automatically produce cashback, because the final figure depends on the full account calculation for the measurement period.
The weekly Loyalty+ measurement period
The Loyalty+ week runs from Friday at 00:00 through Thursday at 23:59:59 UTC. The rate starts at 10% and rises by 2 percentage points for each NZ$2,000 in net losses, up to a maximum of 20%. Cashback must reach at least NZ$15 before it is credited, and amounts are rounded down to whole currency units.
| Net-loss level | Published cashback rate | Minimum credit |
|---|---|---|
| Below the qualifying level | No credit | NZ$15 minimum applies |
| Base Loyalty+ rate | 10% | NZ$15 |
| After each NZ$2,000 increase | Rate rises by 2 percentage points | NZ$15 |
| Maximum published rate | 20% | NZ$15 |
What happens to unclaimed cashback?
Unclaimed cashback should not be treated as a permanent balance that continues growing indefinitely. Loyalty+ cashback is a weekly entitlement, and the rules say it can be claimed once across the participating group brands. If you claim it on one participating brand, the corresponding entitlement is removed elsewhere in that shared arrangement.
Carryover is different from a higher future reward
A missed claim does not mean the next week automatically adds the old amount to the new calculation. The next measurement period starts its own assessment, using the results recorded during that period. Players should check the available reward in their account rather than assume an unclaimed amount has been transferred forward.
- Review the reward after the Thursday measurement period ends.
- Check whether the cashback has reached the NZ$15 minimum.
- Claim it through the account area where the reward is displayed.
- Avoid claiming the same shared entitlement on more than one participating brand.
Wildz cashback resets and bonus conditions
Once a new weekly period begins, the calculation window resets. This does not erase account history, but it does mean that new play is assessed against the new Friday-to-Thursday period. Cashback is paid as bonus money, not unrestricted cash, so the reward has its own wagering condition before it becomes withdrawable.
The 1× wagering condition
Loyalty+ cashback carries 1× wagering. This is separate from the much heavier conditions attached to some welcome or reload rewards. Players should read the reward card before using the money, because personal offers and temporary campaigns can have additional terms that override general descriptions.
| Reward type | How it is earned | Published wagering detail | Maximum or minimum |
|---|---|---|---|
| Loyalty+ cashback | Weekly net-loss calculation | 1× as bonus money | NZ$15 minimum credit |
| Cashback Chips | Real-money net losses | Standard bonus wagering | Up to NZ$100 per chip |
| Levelz | Progress from eligible play | Reward-specific terms | Up to 40 free spins |
| Welcome Balance Booster | Qualifying first deposit | 35× connected deposit plus bonus | NZ$500 first-stage bonus ceiling |
Cashback Chips are not weekly Loyalty+ cashback
Cashback Chips appear in My Rewards and use a different system. At least NZ$1 in cashback must be earned before a chip is credited, while each chip can be worth no more than NZ$100. Only real-money net losses count for this product. It should not be combined with the 10–20% weekly Loyalty+ calculation when estimating a possible reward.
Why the distinction matters
Levelz, Cashback Chips and Loyalty+ are separate mechanisms. Levelz fills a progress bar and can award up to 40 free spins. Cashback Chips are individual bonus-money rewards. Loyalty+ is invitation-only and offers weekly cashback with a dedicated manager and other advertised benefits. A reward disappearing after a period reset may therefore relate to a campaign or chip deadline, not to the weekly VIP calculation.
- Identify the reward name in My Rewards.
- Read its qualifying play and expiry terms.
- Check whether the amount is bonus money or a free-spin reward.
- Complete any wagering before requesting a withdrawal.
How to check a missing or reset reward
Start with the reward card, the account balance and the dates of the relevant play. Note whether the play used real or bonus funds, since different rewards can count different types of activity. A missing reward may also reflect the NZ$15 Loyalty+ threshold, rounding down to whole dollars, or a claim made on another brand in the shared group.
If the account details still do not match the published terms, contact Wildz support through live chat or support@wildz.com. Support is advertised around the clock. Keep the relevant dates, reward name and transaction details ready. For broader guidance about online gambling, independent services can also help you review your play and limits.
Practical takeaway
Wildz cashback does not work as one endlessly rolling pot. Loyalty+ uses a Friday-to-Thursday UTC calculation, starts at 10%, can reach 20%, and requires at least NZ$15 before credit. Cashback Chips follow different rules, while all cashback is bonus money with conditions. Check the exact reward card promptly after each period, and never assume an unclaimed amount will automatically carry into the next week.
Frequently Asked Questions
These answers cover the most common timing and account questions about cashback carryover and resets.
Does Wildz cashback carry over to the next week?
Do not assume it does. Loyalty+ cashback is assessed in weekly periods, and the next period begins a fresh calculation. Check the reward shown in your account and its claim terms. A separate promotion or Cashback Chip may have its own expiry date.
When does the Loyalty+ week reset?
The published measurement week runs from Friday at 00:00 to Thursday at 23:59:59 UTC. The time shown in your account may reflect local settings, so use the reward details and account record when checking the exact availability of a payment.
Can I claim Loyalty+ cashback on more than one brand?
No. The published arrangement allows the shared entitlement to be claimed once across participating group brands. Claiming it on one brand removes the corresponding entitlement elsewhere. Check the selected account carefully before confirming the claim.
Why has a cashback amount been rounded down?
Loyalty+ cashback is rounded down to whole currency units. It also needs to reach the NZ$15 minimum before credit. The final figure is based on the stated net-loss formula, not simply on deposits, so wins, bonuses and jackpot contributions can change the result.