Terms and Conditions for Rental with SUNPAL ENTERPRISE
By using our services, you agree to comply with the following terms set by SUNPAL ENTERPRISE.
- Liability: You will be held responsible for any damage caused to the vehicle due to negligence, alcohol, or drug use.
- Rental Documents: A valid driving license and government-issued ID are required. Minimum age: 18.
- Vehicle Performance: Choose a vehicle based on your capacity needs.
- Deposit Requirements: Rental plus a security deposit (RM100 for standard, RM200 for premium). Payments are accepted via cash, bank transfer, or credit/debit cards. Deposits will be forfeited or put on hold if malicious intent, sharing of private information, defamation, or illegal activities are suspected.
- Fuel Policy: Return vehicles with a full tank or face additional charges.
- Rental Calculation: The minimum rental period is 24 hours.
- Travel Restrictions: No travel into Sabah, Brunei, or Indonesia without approval.
- Additional Charge for Travel Outside Kuching City: Traveling the car outside of Kuching City may incur additional charges. Please consult with the owner.
- Late Arrivals: Ensure correct booking dates; we are not responsible for delays.
- Local Fees: You are liable for any traffic fines or administrative costs.
- Additional Charges: May apply for services outside normal hours or locations.
- Smoking Policy: Non-smoking vehicles; violations will incur fines.
- Cancellation Policy: Reservations are non-cancelable; only deposits are refundable.
- Extension of Rental: Notify us at least 24 hours in advance if you wish to extend your rental.
- Late Payment Fees: A service charge will apply for late payments.
- Vehicle Condition: Return the vehicle in its original condition; otherwise, repair costs will be your responsibility.
- Modifications: No unauthorized modifications to the vehicle are allowed.
- After-Hours Fees: Additional fees apply for services outside office hours.
- Odor Policy: You are responsible for any odors or stains inside the vehicle.
- Battery: Ensure lights are turned off to avoid battery replacement fees.
- Tire Punctures: Drivers must repair punctured tires immediately.
- Emergency Contact: Report accidents within 24 hours.
- Note: We reserve the right to update these terms without prior notice.